Frequently Asked Questions

We are a non-profit organization run by a voluntary committee with support from our members and their families. We are always in need of new committee members. From each new committee member, we gain new ideas and a fresh look into what can be improved. We are not a council or government organisation or a private company. We are a group of parents working together to benefit our children. We have a Toy Librarian who looks after the day-to-day running of the library and a volunteer committee.

If you lose a piece and you are not able to find the piece, you will be charged a replacement fee generally $5.00. If a missing piece causes the toy to be incomplete, you are welcome to buy the toy (and we hope you find the piece at home), or pay to replace it.

You will be charged the replacement cost or contribute towards the cost of a new toy depending on the toy.

You can hire up to 5 toys out at a time. The hire time is 14 days and you can renew for a further week if you would like to.

Yes! Your children are welcome to “stay and play” when you come to check out toys. Please make sure you tidy up after them. There may be times that children cannot come into the library due to Covid levels.